Blog of a Long Distance Worker Tech

The blog about mobile tech

Netbooks Returns update

This is an update on a previous post about Netbook Returns. Well it seems that more information about Netbook returns has come available and this was actually based on machines that are not short of RAM or performance, as the quote from MSI’s Director of Sales, Andy Tung found on the Digital Home Thoughts site. Their MSI Wind is one of the leading devices and comes with 1GB of RAM as standard, and the Intel Atom N270 1.6GHz processor. This does confirm that the ‘familiarity’ issue is prevalent amongst ordinary consumers and causing this returns problem.

Well the idea I pushed in the previous post could be a stopgap measure for those persons who feel uncomfortable with Linux after use, where a flash device with the install media of Windows XP could be used to step upgrade the Linux based device. However, it seems certain that a move to Windows XP is naturally going to happen for most new Netbooks, well at least until a new version of Windows is made available that solves Vista’s performance problems – whether that is Windows 7 or not.

Netbooks Returns

There has been some noise floating out there about the return rate on Linux based netbooks. Now I would like to see some more detail about this, as I could expect a certain lack of familiarity causing some people to return machines, but not at the scale being reported.

What is interesting about the date from the latest news, is that there is focus on one specific type of netbook that is being sold via the Carphone Warehouse stores. This netbook is the Elonex Webbook, a machine that is notable for using the Via C7 processor. Although clocked at a healthy 1.6GHz, machines based on these processors are really not fit for purpose and I feel that this is more likely to be behind the high return rate, as well as the miserly 512MB of RAM.

Using Linux is no excuse for being miserly with processor or RAM, and this can be shown that the newest releases of netbooks are pretty much Intel Atom Processor only, and have at least 1GB of RAM.

My own experience has shown that the machines with lower processors (in my case Celeron 630MHz) and RAM (512MB), do not work regardless of the OS – the applications that ordinary people want to run (basic wordprocessing and Internet) quickly uses that up. I can see the same thing happening with Netbooks with Vista running on them, these things are proven not to be functional for lightweight machines.

Upgrade Packs

For those people who have purchased machines with Linux on them, and truly feel the need for running a Microsoft product, there should be upgrade packs sold which include Windows XP Home on an SD Card or Memory stick which would allow in-place upgrade of these units. This should not cost more that £50 as long as Microsoft got over its hang-up about XP. Of course this is only for those machines that have the realistic minimum of RAM – 1GB. This is all possible, after all my current main machine, the Advent 4211, has a recovery mechanism based on a 2GB SD Card.

Netbooks and the Long Distance Worker

Walt Mossberg of the Wall Street Journal has taken a look at several Netbooks and has posted a summary video as follows:

Walt pushes his review from the perspective that Netbooks are some sort of halfway house between Smartphones and standard Laptops. This may have once been the case when dealing with the little 7” EeePC 701 and it seems that much of his perspective comes from the review of that little device back in January 2008. I purchased the EeePC 701 and used it as a web/email device and did find the small screen, lack of storage and slightly limited performance a problem but the 2nd generation EeePC 90x, Acer and MSI Wind products have resolved those issues.

Earlier in the year, I moved over my primary laptop to being the Advent 4211, an OEM branded MSI Wind U100. This has sufficient performance (Intel Atom 1.6GHz), storage (80GB HD) and screen size (10” 1024×600) for my needs, which are largely email (Outlook), Office applications, Project planning, Blogging, IPTV Video playback and messaging – all in fact except playing games. The only issue that arose was one of battery life where for cost and supply reasons, the battery was limited to being a 2200mAh one which provided a little over 2 hours of use. This however was solved by adding the 4400mAh 6 cell battery which cost less than £50, although I would have much preferred it to have been included from the start. This provides over 4 hours of use and is certainly the most long running laptop that I have ever owned.

This is all in addition to having a Windows Mobile 6.0 Smartphone which allows on the go email (I use the HTC S710 Vox) but in no way replaces having a full PC. Even if I had the famed Apple iPhone, I would not see that replacing the Netbook as my workhorse device as it simply does not have the power, keyboard, and application capability of a full OS based device. All the same, interesting view and I look forward to the 3rd Generation Netbooks that are now becoming available that make use of onboard 3/3.5G communication devices.

ChannelFlip and Wil Harris

When I was running around London last week I bumped into Wil Harris of ChannelFlip. This site has a goodly collection of tech video reviews as well as more manly fair, and I recommend visiting and subscribing. To tempt you, here is one on the MSI Wind to give you a flavour (although I disagree on a few points about their review but then my Advent was cheaper and does not come with the dodgy bag).

I am now on my third netbook (EeePC 701, EeePC 900 and Advent 4211 – MSI Wind in other words) and I can safely say that the MSI Wind is the best of these. Performance is great, screen is bright enough in daylight, machine is light enough to carry in the ‘man-bag’, and powerful enough for all my boring business software. However I will say that it is only the best once I added a 6 cell battery and 2GB RAM :-)

Laptop or Smartphone

This one is the biggie – as a mobile worker, a long distance remote worker, what is the main technology you need to do your job? Do you believe you need your hulking 15″ or 17″ Laptop that weighs 3kgs (6.5lbs)? Is that really a portable solution? Or are you the newly born iPhone convert who only needs that few small inches of screen and 6 hours of battery life? Which is it? Nick Wingfield at the Wall Street Journal has just written an interesting set of thoughts that at the headline level, imply that we all should be the iPhone convert by now.

However I believe that the choices as to which technology is best, is down to exactly what you have to do and where you have to do it. In fact for the generalist like myself, I see a continuum of devices as being needed for the mobile worker with a very important cornerstone at the centre – decent and effective data synchronisation. This is not fully the cloud world view – oh no, I see the need for the cloud to be part of a complete solution that ends up with data spread from device to device, over the cloud and in the cloud – pretty much of a whole atmosphere approach.

Right now I have been experimenting with Microsoft Live Mesh as that cornerstone, combined with hosted Microsoft Exchange, Activesync, Evernote, Box.net, Logmein and JungleDisk. Some of these are more mature than others (Exchange and Activesync – although I have to be very Microsoft based from a device perspective), some are more small business than enterprise (Logmein/JungleDisk), and some are really flaky – Live Mesh. Right now (let us leave Mesh out of it for now), I have a very effective ecosystem for tech use combining two Netbooks, four other laptops, two mobile smartphones and three separate working locations – to the extent that I can (and have) suffer individual device failures and gone straight back to work – an important characteristic for an independent consultant like myself.

Now back to Live Mesh, this has showed promise and sort of does work but suffers from a failure to sync certain folders for no apparent reason, something I have shared with Paul Thurrott of winsupersite.com. I have stuck with it though, and not returned to Microsoft’s Foldershare or gone to competitors as yet although that is getting close.

So what sort of user do you believe you are? Smartphone or Laptop or somewhere in between, or somewhere else?